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The Fuel for Innovation

As IT leaders expand their focus from data center ROI, cost savings, and performance to driving innovation and elevating the customer experience, Managed Services have never been more important. ePlus offers a flexible subscription model to proactively monitor, manage, and maximize the critical technologies that run your business—from data center and cloud infrastructures to workloads, applications, security, and unified communications.

Our Managed Services practice is built on a unique synergy of people, process, and tools. From 100+ personnel in five US-based locations, we deliver 24x7x365 support, a rigorous ITIL-based framework that is independently certified and audited, and customized tools and dashboards that provide greater visibility and intelligence to drive business decisions.


 

Key Benefits

  • Consolidate service providers to reduce complexity and realize a seamless technology experience
  • Move from managing IT to managing performance-based outcomes
  • Align IT to business objections with flexible As-a-Service and cloud models that deliver speed and agility
  • Improve the efficiency, reliability and security of IT operations
  • Make informed decisions with better accountability for optimized spend, increased efficiency, and quicker time to market
  • Maintain a clear focus on business impact

Managed Services for Infrastructure and Cloud

Benefit from 24x7x365 proactive support for digital Infrastructure and public, hybrid, and private cloud environments, including Enhanced Maintenance Support, Executive Services, and Cloud Hosted Services.

Learn More About ePlus Managed Services

Help Desk Services

Oilcloth Bag Light Fashion Crossbody Print Designer Owl Blue Satchel Shoulder Bag Messenger D Troubleshoot and resolve issues for better management visibility with Level One, Two, and Three technical support around the clock for multiple technologies.

Managed Power Protection

Gain convenient protection with proactive device monitoring and a service credit-based replacement program.


Extend your team’s talent through 24x7x365 field support with customizable SLAs, national and global coverage, and a flexible consumption model.

ePlus Complementary Services

Leverage ePlus’ trusted partner ecosystem for a full range of Connectivity Services, Colocation Services, Managed Cloud, and UCaaS.

Related Content

  • It’s All About the Customer Experience

    • Episode 25
    • Jul 2, 2018
    Hear from Wayne St. Jacques, vice president of executive and managed services at ePlus, discuss the significance of fostering an exceptional customer experience, especially as it relates to service differentiation and ROI, and ePlus’ approach to getting closer to the customer to fuel success and satisfaction.
    Continue Reading >

Want to Learn More?

We have proven success engineering and deploying solutions that enable our customers to thrive in today's constantly changing, complex technology landscape.

 

LET'S GET STARTED

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