Drive efficiencies within your organization, regardless of impending project demands or operational urgencies. Outsource your service needs to Taos, and you can relax, knowing you’re working with an organization that has a core competency in IT and a strong commitment to customer satisfaction.
Remote monitoring ensures your Tier I-III infrastructure and applications are always running at peak performance.
A cost-effective alternative to off-shoring. Our operations center is based in Boise, Idaho and is staffed by fully vetted technologists.
24/7 Operation Center
Remote support, dedicated 800#, singlepoint for all infrastructure alerting
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Staffed by vetted and background checked U.S. citizens, providing remote support, onboarding, and dedicated 800#
Integration with Monitoring Systems
Nagios, Solarwinds, Opsview, and others
Integration with External Ticketing Systems
Service Now, Remedy, Jira, SFDC, and others
Trending and Analysis
Regular review of monitoring alerts to identify opportunities to work issues out of the environment
In-depth Ticket Trending Analysis
Volume Reduction recommendations and quarterly service review
Managed Service Clients
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Are you interested in managed services at Taos? If you live to test your skills against the broad array of challenges found in today’s rapidly changing technology landscape, we invite you to learn more about careers at Taos.Explore Careers